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University North (Sveučilište Sjever) , Koprivnica , Croatia
Circumstances such as (1) the COVID-19 pandemic, (2) the blockade of the Suez Canal, and (3) the war in Ukraine have caused disruptions in supply chains. The purpose of this paper is to design three original models, the implementation of which should significantly reduce the damage caused by supply chain disruptions in future crises: (1) a model for organizations, (2) a national economy model, and (3) a global model. By applying scientific methods of cognition, the author comes to the research results, that by applying a quality model with four components (methods, measures, quality tools and indicators), the resilience of supply chains increases, which can significantly reduce damage in future crises and prevent a decline in the quality of life of everyone on the planet.
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